Engage
You will be talking to the person who would run it.
There is no qualification funnel here and no junior taking notes. Tell us what happened, or what you are worried about, and you get a straight answer about whether this is work we should be doing. If it is not, we will say so.
Two ways in
Call. An active intrusion is not a form, and the first questions are ones we would rather ask out loud: what you are seeing, what is still running, and what has already been touched.
If you reach voicemail, leave a number. Do not describe the incident in the message.
Email. Scoping an assessment, a readiness exercise, a second opinion on a report someone else wrote, or a question about a note on this site that does not turn into a sales call.
contact@alexsta-cybersecurity.com
Mon to Fri, 08:00 to 18:00 CET.
Before you write
A scoping call goes faster when these are already on the table. None of them need to be complete, and a guess marked as a guess is more useful than a blank.
If any of it is sensitive, say so and leave it out. We will pick it up on the call.
The company
Where your data lives is a scoping decision, made explicitly and written down before anything is collected. It is not a default buried in a platform.